Terms and Conditions

Effective Date: 09/26/2024

Welcome to CoolDucky! These Terms and Conditions outline the rules and regulations for using the CoolDucky website and purchasing products from our store. By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

CoolDucky sells rubber ducks and assorted novelty items through our online store at https://coolducky.com.

2. Eligibility to Purchase

To purchase from our website, you must:

  • Be at least 18 years old or have permission from a parent or legal guardian.
  • Provide accurate and complete personal and payment information.
  • Agree to use our website in compliance with applicable laws and regulations.

3. Products

We offer a variety of rubber ducks and novelty items. While we strive to ensure the accuracy of product descriptions, images, and availability, we cannot guarantee that all information will always be entirely accurate, current, or error-free. We reserve the right to update product information without prior notice. All products are subject to availability.

4. Pricing and Payment

All prices are listed in U.S. dollars (USD) and are subject to change without notice.

  • We accept major credit cards, debit cards, and other forms of electronic payment as specified at checkout.
  • Payment must be received in full before products are shipped.
  • Sales tax will be applied to orders where applicable by law.

5. Shipping and Delivery

We offer shipping within the United States, including both standard and expedited options.

  • Shipping times may vary depending on the destination and shipping method selected.
  • CoolDucky is not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. We are not liable for products shipped to incorrect addresses.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with a product, the following return and refund policy applies:

  • You may return items within 30 days of delivery for a full refund, provided the item is in its original, unused condition.
  • To initiate a return, please contact us at coolduckyteam@gmail.com to obtain a Return Merchandise Authorization (RMA).
  • Customers are responsible for return shipping costs unless the item is defective or incorrect due to our error.
  • Refunds will be processed within 7-10 business days after the returned item is received.

7. Cancellations

You may cancel your order if it has not yet been shipped. Once an order has been dispatched, cancellations are no longer possible, and you must follow the return process outlined above. To request a cancellation, please contact us as soon as possible at coolduckyteam@gmail.com.

8. Intellectual Property

All content on the CoolDucky website, including but not limited to images, text, designs, logos, and product descriptions, is the intellectual property of CoolDucky. You may not reproduce, distribute, or use our content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, CoolDucky and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products.
  • Errors or inaccuracies in product descriptions or pricing.
  • Any unauthorized access to our systems or personal information.

In no case shall our liability exceed the amount you paid for the product.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising from the use of the CoolDucky website or your purchase of our products will be subject to the exclusive jurisdiction of the state and federal courts located in South Carolina.

11. Changes to Terms and Conditions

CoolDucky reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted to our website. It is your responsibility to review these Terms and Conditions periodically to stay informed of updates.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Thank you for shopping with CoolDucky! We appreciate your business.